Pozíció megnevezésePolish speaking IT service desk agent  (part-time/full-time) - Budapest XI. - Transcom Hungary Kft.
CéginformációTranscom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 26,000 customer experience specialists at 50 contact centers across 22 countries, delivering services in 33 languages to international brands in various industry verticals.
Amit kínálunk-  Work experience in an international company and multilingual team
-  Excellent atmosphere, friendly and diverse environment, teamwork
-  Team building events and after-work activities
-  We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days and office massage.
-  Internal training and career opportunities
-  Flexible work environment and working schedule
Ellátandó feladatok-  Become an expert and provide an outstanding experience to our customers
-  Assess the nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat)
-  Use a variety of modern communication channels to offer the best possible service
-  Administratively process the customer experience cases via different computer applications
Elvárások-  Fluent language skill in Polish and English
-  Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat
-  Must demonstrate strong communication and interpersonal skills
-  Requires basic software knowledge
-  Must be able to efficiently manage multiple projects and tasks at the same time
-  Secondary school is required

Competencies Valued

- Displays passion for and responsibility to the customer
- Displays innovation in everything you do
- A strong drive to complete tasks

- Displays personal and corporate integrity


Jelentkezés módjaIf you are interested in the position, please visit our career site:

https://hu.transcom.com/en/open-positions/polish-speaking-it-service-desk-agent
Munkavégzés helyeBudapest
Pest megye
Személyek száma1
Nyelvismeretangol - Felsőfok
lengyel - Felsőfok
Ajánlat típusaTeljes munkaidő
Érvényesség2020.12.23. - 2021.01.23.
SzakterületAsszisztens
Call center
Ügyfélszolgálati munkatárs
Kereskedelem
IT Helpdesk
Egyéb

Kapcsolat
Állásstart Magyarország Kft.
1094 Budapest,
Tűzoltó utca 59.
Tel: 06 (1) 374 - 4020
Fax: 06 (1) 374 - 4021
E-mail: info@allasstart.hu